The Metropolitan Transportation Authority has issued a travel advisory warning passengers of possible major disruptions to Long Island Rail Road service later this week, including routes serving John F. Kennedy International Airport. "Customer Ambassadors will be assigned to each location to assist ADA customers"
Louis Hotels is launching Imperial Island Resort in Paphos, a new 5-star family resort with a “premium all-inclusive” concept. To mark the launch, the chain is offering a 35% discount and a free fifth night
American Airlines has upgraded its mobile app, introducing a new design and enhanced management of all flight services in one place, including airport navigation, booking changes and real-time benefits
ACI World's ASQ Customer Experience Awards recognize the world's best airports based on feedback from millions of passengers. Which airports lead the way in cleanliness or easiest journey?
Self-transfer flights are here: Wizz Air steps into the big league, allowing passengers to book a flight through an intermediate destination, including flying luggage from the airport to the final destination
Iberia Airlines updated its customer club terms to offer combined point accumulation for up to seven members in a shared account and faster access to upgrades
Southwest Airlines will roll out “Boarding Royale” ad campaign during the Big Game, highlighting assigned seating while keeping its signature humor and customer focus. The airline has also temporarily brought back its "Companion Pass" promotion
Air Cambodia has become Boeing’s newest 737 MAX customer. The new order is the airline’s largest single-aisle purchase, with deliveries supporting jobs, training, and network growth. Boeing: "We are proud to welcome Air Cambodia as our newest 737 MAX customer"
Seattle-Tacoma Airport (SEA), one of the major gateways to the Western United States, is being upgraded with a new terminal, advanced technologies, modern screening stations, and a $546 million baggage claim upgrade: "Lighter, brighter, more efficient and modern customer experience"
American Airlines plans to fly over 12 million customers this winter across 119,000 flights, boosting capacity, winter readiness, and customer-focused upgrades
After days of interruptions, Air Canada begins to resume flights and asks for customer patience. Full restoration may take up to ten days
