The largest deal of its kind between an airline and a corporate customer is expected to reduce approximately 300,000 tons of carbon emissions over three years
Lufthansa is urging passengers to be cautious of fake social media accounts impersonating the airline and offering fraudulent customer support
American Airlines launches extensive upgrade to Flagship and Admirals Club lounges, with new seasonal dishes, digital in-seat ordering and expanded culinary offerings for premium passengers
Prague Airport has announced a new five-year partnership that will see the Terminal 1 lounge rebranded as the Erste Premier Lounge
LOT marked seven years of Miami-Warsaw service as the airline unveiled a new AI-powered customer service partnership with ElevenLabs
Bulgaria’s main airport has joined an exclusive list of European airports to receive ACI World’s Level 3 accreditation for passenger experience, following major upgrades
The Metropolitan Transportation Authority has issued a travel advisory warning passengers of possible major disruptions to Long Island Rail Road service later this week, including routes serving John F. Kennedy International Airport. "Customer Ambassadors will be assigned to each location to assist ADA customers"
Louis Hotels is launching Imperial Island Resort in Paphos, a new 5-star family resort with a “premium all-inclusive” concept. To mark the launch, the chain is offering a 35% discount and a free fifth night
American Airlines has upgraded its mobile app, introducing a new design and enhanced management of all flight services in one place, including airport navigation, booking changes and real-time benefits
ACI World's ASQ Customer Experience Awards recognize the world's best airports based on feedback from millions of passengers. Which airports lead the way in cleanliness or easiest journey?
After days of interruptions, Air Canada begins to resume flights and asks for customer patience. Full restoration may take up to ten days
